Southern Africa city guide

Kenya Visa and Immigration Services in Nairobi

Visa planning in Nairobi is not a single process. Arrival permission, airport transit, extensions, and residence matters may be handled by different offices. This page identifies the official country authority and explains how to prepare before visiting an office or paying for travel.

National capitalRegional diplomatic hubImmigration headquarters access
Visa and immigration planning in Nairobi, Kenya
Nairobi is covered here as a visa, immigration, airport and onward-travel planning point.
Official country authority reviewed

Official ETA portal

Official visa and immigration authority

The official country-level source reviewed for Kenya is Kenya ETA. The published route is described as electronic travel authorisation. Before submitting personal data or payment, confirm that the domain belongs to the responsible government body.

Responsible authorityKenya ETA
Office categoryDirectorate of Immigration Services
Where to starteFNS portal, Nyayo House or regional immigration office
Source reviewed2026-08-02
Embassy versus immigration office: An embassy or official portal normally handles permission before travel. A national or regional immigration office generally handles extensions, registration, or in-country status questions.

Documents to prepare in Nairobi

The exact list depends on nationality and purpose, but a complete file normally starts with identity, route, accommodation and purpose evidence. Use current official instructions rather than copying a checklist from another country.

Practical document groups
GroupCommon evidenceLocal planning point
IdentityPassport biodata page, photograph and prior visasNames and passport numbers must match every booking
JourneyFlight itinerary, onward ticket and airport detailsShow how Nairobi fits the route
StayHotel, host address or invitationUse a reachable local contact
PurposeTourism plan, business invitation, school, medical or sponsor letterDo not use a tourist route for work or residence
FundsBank statement, card evidence or sponsor supportKeep recent, readable copies

Nairobi airport and transit planning

Jomo Kenyatta International Airport; Wilson Airport serves regional flights is the relevant aviation gateway for this guide. A connection that remains airside can have different rules from a connection requiring baggage collection, terminal change, airport change, hotel stay, or immigration clearance.

  • Check whether the airline will transfer checked baggage to the final flight.
  • Confirm whether your itinerary requires passing border control.
  • Allow for document checks at the first departure airport, not only on arrival.
  • Carry printed or offline copies of approvals, accommodation and onward travel.
  • Do not assume an airport transit permission authorizes entry into Kenya.

Common mistakes to avoid

  • Using a commercial look-alike website instead of the official authority.
  • Assuming an eVisa portal also handles extensions or residence matters.
  • Booking non-refundable travel before the permission and timing are clear.
  • Submitting different names, dates or passport numbers across documents.
  • Arriving at an office without checking appointments, payment methods or opening hours.
  • Assuming a submitted application permits overstay after the current authorization expires.

Visa extensions and in-country immigration services

Travelers already in Kenya should start with the official authority rather than an embassy abroad. The current routing note for Nairobi is: eFNS portal, Nyayo House or regional immigration office.

Apply before the authorized stay expires. A pending application does not automatically protect lawful status unless the authority issues written confirmation or a receipt with legal effect. Ask the office whether departure is permitted while a case is pending and whether the passport will be retained.

Review the Kenya extension profile and confirm current office hours before travelling to an office.

Nairobi planning dossier

The correct procedure in Nairobi depends on whether the traveler is outside Kenya, already admitted, changing status, or preparing to depart. The practical value of Nairobi is its combination of national capital and access to Jomo Kenyatta International Airport; Wilson Airport serves regional flights; those functions create different document checkpoints. Because Nairobi serves as regional diplomatic hub, travelers should organize documents around the actual journey rather than relying on a generic country checklist. A route involving Jomo Kenyatta International Airport; Wilson Airport serves regional flights should be documented with a single coherent itinerary showing arrival, accommodation and onward travel.

Airport officers do not normally replace the national visa process; their role is to apply entry and transit rules at the border. Travelers using Jomo Kenyatta International Airport; Wilson Airport serves regional flights should confirm terminal changes, through-checked baggage and onward boarding documentation before departure. The airport stage is important because carriers may refuse boarding when the destination permission, transit authority or passport validity is unclear. Embassies generally address applications from abroad, whereas Kenya ETA handles immigration status and compliance inside Kenya.

Student or worker

Use the relevant permit or residence process rather than trying to extend an ordinary tourist status. For Nairobi, the safest sequence is official-source check, document reconciliation, application or appointment, written proof, and a final airline or border check.

Medical traveler

Use a hospital letter, treatment schedule, funds evidence and a realistic departure plan. Do not calculate lawful stay from the visa label alone; the entry stamp, visitor pass or electronic admission record may control the deadline.

Extension applicant

Apply before expiry and ask whether written proof of submission protects lawful stay while a decision is pending. Government fees, private service charges, translations and courier costs should be listed separately before payment.

Transit passenger

Check whether baggage collection, terminal transfer, airport change or an overnight stop requires immigration clearance. Where current office operations cannot be confirmed, contact the official authority before travelling across the city or making a non-refundable booking.

A commercial agent cannot replace the decision-making authority of Kenya ETA, and no private payment guarantees approval. The first in-country routing point is described as eFNS portal, Nyayo House or regional immigration office; exact branch responsibilities should be confirmed before a personal visit. Before uploading passport data, verify that the website belongs to Kenya ETA and that its security certificate and domain match the published government source. Where current office operations cannot be confirmed, contact the official authority before travelling across the city or making a non-refundable booking. Do not calculate lawful stay from the visa label alone; the entry stamp, visitor pass or electronic admission record may control the deadline. Keep copies offline because connectivity problems can make portal-only evidence difficult to show at the airport or office. If the local office gives verbal instructions, request a written reference, receipt or case number and record the officer’s service point.

Nairobi visa-planning questions

Can I apply for a Kenya visa after arriving in Nairobi?

Entry visas are generally obtained before boarding unless the traveler qualifies for a lawful visa-on-arrival or visa-free route. In-country offices usually handle extensions, permits, registration and status matters.

Which office should I visit?

Start with eFNS portal, Nyayo House or regional immigration office. Confirm the current address, appointment rule and services before travelling.

Can AfricaTourVisa approve my application?

No. AfricaTourVisa can provide private document-planning support, but only the responsible government authority can issue, extend, refuse or cancel immigration permission.

Prepared by: AfricaTourVisa Visa Research Team.

Last reviewed: .

Source status: Country-level authority reviewed. City office details and operating conditions must be reconfirmed before visiting.