Customer Support
Company: Wocomo SL trading as AfricaTourVisa
Email: support@africatourvisa.com
WhatsApp: +34 662 200 488
Support hours: Monday–Friday, 09:00–18:00 Europe/Madrid. Urgent travel messages are reviewed as soon as possible.
Legal/tax details: Wocomo SL Address Carrer de Sant Francesc, 4, 08290 Cerdanyola del Vallès, Barcelona, CIF: B67354290
Independent service notice:
AfricaTourVisa is a private visa assistance and travel-support service. We are not a government authority, immigration department, embassy or consulate.
How We Handle Requests
- Visa support: Include destination, nationality, travel dates and purpose.
- Payments: Government fees and AfricaTourVisa service fees are shown separately before checkout.
- Refunds and complaints: Include order reference, traveler name, destination and payment date.
- Escalation: Unresolved support issues can be escalated by email with “Complaint” in the subject line.
Country contact pages
Choose a destination to open its support hub for visas, airport pickup, hotels, tours and national parks planning.