Privacy Policy

1. Introduction

AfricaTourVisa operates travel information and assistance services through africatourvisa.com. This Privacy Policy explains how we process personal information when you visit our website, submit forms, request visa assistance, book or inquire about tours, hotels, airport pickup, car rental, travel planning or contact customer support.

By using our website or submitting information to us, you acknowledge that your information may be processed as described in this policy.

2. Information We Collect

We may collect contact details, identity and travel details, application information, booking information, payment-related information, technical data and communications.

• Contact details: name, email address, phone number, country of residence and communication preferences.
• Identity and travel details: nationality, passport information, date of birth, travel dates, destination, itinerary and accommodation.
• Application information: details and documents needed to prepare or support visa, travel authorization or travel service requests.
• Payment-related information: transaction status, billing details and payment references.
• Technical data: IP address, browser type, device information, pages viewed, cookies and analytics data.

3. How We Use Personal Information

We use personal information to provide requested services, review eligibility information, communicate with customers, process payments, prevent fraud, improve website performance and comply with legal obligations.

4. Legal Basis for Processing

Where data protection laws require a legal basis, we may process information based on contract, consent, legitimate interests, legal obligations or limited public/vital interest situations connected to travel safety or official requirements.

5. Sharing Personal Information

We do not sell personal information. We may share information with government visa or immigration portals, embassies, travel partners, hotels, tour operators, transfer providers, payment processors, hosting providers, analytics platforms and professional advisers where needed to provide services or comply with obligations.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to remember preferences, enable functionality, measure traffic, improve pages and support analytics or marketing. You can manage cookies through browser settings.

7. Data Security

We use reasonable administrative, technical and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration or disclosure. No online service can guarantee complete security.

8. Data Retention

We retain personal information for as long as needed to provide services, manage records, resolve disputes, comply with legal obligations, prevent fraud and maintain business records.

9. Your Privacy Rights

Depending on your location and applicable law, you may have rights to request access, correction, deletion, restriction, objection, consent withdrawal, data portability, marketing opt-out or complaint submission to a data protection authority.

10. International Transfers

Because travel and visa services often involve international destinations, your information may be transferred to or accessed from countries outside your country of residence, with safeguards where required by law.

11. Children’s Privacy

If a child’s information is needed for travel or visa purposes, it should be submitted by a parent, guardian or authorized adult.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in services, technology, legal requirements or business practices.

13. Contact Us

For privacy questions, data requests or concerns about how your information is processed, contact AfricaTourVisa through our website contact page or customer support channels.

Website: https://www.africatourvisa.com/

Contact page: https://www.africatourvisa.com/contact/