Trip cancellation
Cancellation can reimburse eligible prepaid, non-refundable costs when a named covered event prevents departure. Common categories may include serious illness, bereavement or specified travel disruption, but wording varies.
Trip interruption
Interruption cover applies after travel has begun and may help with unused arrangements and additional transport following a covered event.
Travel delay
Delay benefits often begin after a minimum waiting period and may reimburse specified meals, accommodation or essentials. Keep official carrier confirmation and receipts.
Missed departure and connection
Coverage can depend on the cause, minimum connection time and whether tickets were booked together. Separate-ticket itineraries need careful review.
Supplier refunds come first
Policies generally cover insured loss after refunds, credits and chargebacks are considered. Ask suppliers for written cancellation terms and refund decisions.
Evidence and mitigation
Travellers must take reasonable steps to reduce loss, notify providers promptly and collect documentation. Booking records, medical certificates and carrier reports may be required.
Frequently asked questions
Can I cancel because I changed my mind?
Standard cancellation cover normally requires a listed covered reason. Cancel-for-any-reason options, where available, have separate conditions.
Does bad weather qualify?
Only when the policy wording covers the resulting event and its conditions are met.
Are visa refusals covered?
Often excluded unless specifically included. Check before buying.
Does cancellation cover airline insolvency?
Supplier failure may require a separate benefit and can be excluded.
Can I claim for reward points?
Policies vary on taxes, redeposit fees and the value of points. Review the definition of insured trip cost.
Official references and further checks
Editorial review: AfricaTourVisa travel information team. .
We are a private travel-support service, not an insurer, government authority or emergency-assistance provider. Insurance is supplied under the provider’s terms.